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Programează acum o vizită sau solicită contract online

*Dacă universitatea ta decide desfășurarea activității academice în format exclusiv online, iți restituim integral suma achitată.

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Frequently Asked Questions

What makes me eligible to get a place at Arcca?

If you are a student at any state or private university, or a university graduate and you are under 28, you can get a place at Arcca.

What safety measures against the coronavirus have been taken in Arcca campuses?

Our residents’ health and safety are very important for us so we make a lot of effort to provide accommodation that is safe from a sanitary point of view. In January 2020 we contacted the Public Health Department and we established a set of measures meant to prevent the outbreak and the spread of the coronavirus disease in Arcca campuses. Here are some of the prevention measures we have implemented:

– More frequent and more careful cleaning and disinfection of the spaces with biocides recommended by the authorities. Frequent disinfection with alcohol-based solutions of door handles, elevator buttons, tables and workspaces in kitchens and reading rooms

– The installation of hand sanitizer dispensers in every building

-Textiles (contour sheets, shower curtains etc.) are washed by our partner Salesianer Miettex, in compliance with the highest standards of hygiene;

– The limitation of the human interaction between employees and residents by digitalizing the contract and the payment processes. We adopted the electronic signature for the tenancy contracts and the electronic payment of the invoices by payment link

– The permanent monitoring of residents, the immediate identification of the people who might have symptoms and the implementation of the measures that would prevent the latter’s access to the community;

– The permanent information of the residents regarding the prevention measures that need to be observed by each and every person and actions meant to raise awareness of the social responsibility everybody has towards oneself and the others

In case universities announce they will start the courses online, can I give up my accommodation place?

Yes, you can. If before the beginning of the university year (01.10.2020) universities announce they will start the courses online, the residents have the possibility of requesting the termination of the tenancy contract and we will refund the money paid for the accommodation for the month of October, the deposit, and the set-up fee.

How can I book a place?

That’s very simple. You have two options:

  1. Come to our campuses with your ID and your student card (except for 1st year students), choose the type of room that meets your needs, sign the tenancy contract, make the accommodation payment for the first month, pay the set up fee and the deposit and thus you have booked your place in Arcca campuses.
  2. Access the virtual tours on the page of each campus, choose the type of room that meets your needs, fill in the online form for the accommodation request; then we send you the contract and the invoice by email, you sign electronically, you pay the invoice online (the accommodation payment for the first month, the set up fee, and the deposit) and thus you have booked your place in Arcca campuses.
How do I pay?

You have the possibility of making the payment for the issuance of the contract:

  • by bank transfer in one of our accounts open at BCR, Alpha Bank, or Leumi Bank
  • by card at one of the three Arcca campuses
  • in cash at Arcca Vitan Village.
Can I choose my roommates?

Of course you can. When you fill in your online request please mention the person(s) you’d like to share your room with. All you need is their agreement.

Can I keep the same place from one year to another?

Of course, you can choose to keep the same place throughout your studies. Starting with the second year of housing you benefit from the loyalty bonus which lowers your accommodation fee and the setup fee.

Can I check in with my partner?

Of course! Our campuses host couples as well. You can choose a room with a matrimonial bed or a twin room.

What is the duration of the contract?

You can choose a contract for the university year (October-June, included) or for the entire calendar year, as our campuses are open in summer as well. In case you choose to live in our campus for a calendar year, the last month of accommodation is for free.

Can I keep the same place from one year to another?

Of course, you can choose to keep the same place throughout your studies. Starting with the second year of housing you benefit from the loyalty bonus which lowers your accommodation fee and the setup fee.

Can I check in for very short periods of time?

Checking in for short stays is possible only if there are any rooms available. You must check in for a minimum of 30 days. Please contact us to check the availability and prices.

What is the setup fee?

The setup fee is to be paid only once, upon the signature of the contract and it includes: the sanitisation and the cleaning of the room before the university year begins, the technical maintenance services during the contract period, and the supply of consumables.

When will I get my guarantee back?

You will get your guarantee back 30 days after the contract period is over.

Is the accommodation paid on a monthly basis?

Yes, the accommodation fee is to be paid on a monthly basis. The invoice is issued on every 20th day of the month and it is for the accommodation for the next month (for ex: around the 20th of October we issue the invoice for the month of November). The payment must be made until the last day of the month (the invoice for the 20th of October must be paid no later than the 31st of October.)

Can I receive visitors while I stay at Arcca?

Of course, your colleagues and friends are welcome to the campus. It is important to make sure that every visitor registers with the Security Service upon arrival in the campus and that they observe the Rules of Internal Order.

While I live here can I move to another Arcca Campus or to another building/ another type of room within the same campus?

Yes, throughout the contract period you can move to another Arcca campus or to another building/ another type of room within the same Arcca campus, on condition that there are available places.

What happens if I don’t get along with my roommates?

You inform the manager of the building about the dissensions that occurred and together you will find a solution for the problem (misunderstandings are cleared up, and if this is not possible, you will be given options for a different place in a different room).

What are the differences between the types of room Standard, Premium and Premium Plus in Vitan Village campus?

Standard Triple Room versus Premium Triple Room

The Standard Triple Room has a surface of 15 square meters, three beds, out of which two are bunk beds, and a bathroom with glass walled shower cabin. The Premium Triple Room has a surface of 20 square meters, three individual beds, a bathroom with a “walk-in” shower cabin (which is easier to clean & to sanitize) and a fridge with a larger storage capacity. All the other facilities are identical.

 

Double Standard Room vs Double Premium Room vs Double Premium Plus Room

The Double Standard Room has a bathroom with glass walled shower cabin, while the Double Premium Room has a bathroom with a “walk-in” shower cabin (which is easier to clean & to sanitize). The surface of the rooms is the same (15 square meters) and all the other facilities are identical. Unlike the Double Standard and the Double Premium, the Double Premium Plus room has a bigger surface (20 square meters) and a fridge with a larger storage capacity. The bathroom is equipped with a “walk-in” shower cabin. 

 

Single Standard Room vs Single Premium Room vs Single Premium Plus Room

The Single Standard Room has a bathroom with glass walled shower cabin, while the Single Premium Room has a bathroom with a “walk-in” shower cabin (which is easier to clean & to sanitize). The surface of the rooms is the same (15 square meters) and all the other facilities are identical. Unlike the Single Standard and the Single Premium, the Single Premium Plus room has a bigger surface (20 square meters) and a fridge with a larger storage capacity. The bathroom is equipped with a “walk-in” shower cabin. The Single Room is for one person only and it can have a matrimonial bed or two individual beds.    

Which are the differences between the types of rooms Standard and Premium in Pajura Garden Campus?

Double Standard Room versus Double Premium Room

The Double Standard Room has classical furniture, while the Double Premium Room has ultramodern furniture with a larger storage space. The Double Premium Rooms are equipped with air conditioning. The surface of the rooms is the same (17 square meters) and all the other facilities are identical.

 

Single Standard Room versus Single Premium Room

The Single Standard Room has classical furniture, while the Single Premium Room has ultramodern furniture with a larger storage space. The Single Premium Rooms are equipped with air conditioning. The surface of the rooms is the same (17 square meters) and all the other facilities are identical. The Single Room is for one person only and it can have a matrimonial bed or two individual beds.  

I like sports. What sports activities are there for me in the campus and its vicinity?

On the premises of Vitan Village Campus there is a multifunctional sports field (football/basketball/ volleyball/tennis), with free access for residents; Apollo fitness gym is located near by and as a resident at Arcca here you can benefit from significant discounts. The residents of Pajura Garden and Titan Garden can have access to the fitness gym in the vicinity or can perform sports activities in the open air in the parks in the area.

I am a smoker. Where can I smoke in the campus?

Smoking is forbidden in the rooms and in the common spaces inside the buildings. Smokers can use for smoking the balconies, the terraces, and the spaces outside the buildings.

Any other question to which you haven’t found an answer?

We are here for you. You can write an email to us at contact@arcca.ro you can contact us at *2722/*ARCA Monday to Friday from 9 am to 6 pm.
Come and meet the Arcca Student Housing team!